24/7 WordPress Support Services for Ireland & UK

From small tasks/issues to when it all goes wrong, we are in your corner

  • 5 star review  We have worked with Optimum Internet Solutions for the past number of years -the quality of the work is excellent, the level of attention to detail, the responsiveness and level of customer service are all to be commended. I would have no hesitation recommending the company to anyone looking for an excellent website development service.

    thumb Jackie Gorman
    February 2, 2021
  • 5 star review  I would highly recommend Optimum Internet Solutions. An excellent service provided and delighted with the end result. Overall very straightforward to deal with and patient throughout the entire project, all important in my opinion. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

    thumb ANNE MARIE FEIGHERY
    February 2, 2021
  • 5 star review  I have been working with Brendan for over 5 years on both the development of our site and the on-going maintenace and update of our site. I have found Brendan to be a complete professional who offers profession, prompt, effecient service at any time! Brendan is currently working on a new site for a business contact of mine in the US who needed a new site and was so impressed with the offer from Optimmum that he moved from his US Developer to Brendan , Highly recommend Anna Keely CEO Bronwyn Conroy Beauty Group

    thumb Bronwyn Conroy
    January 29, 2021
  • 5 star review  Brendan from Optimum has helped us get regular sales enquiries via our website and also manages our Facebook Ads. We are now making more sales on a regular basis and are delighted with the service.

    thumb William Quain
    August 9, 2021
no more wordpress headaches

Examples of issues we are asked to solve

A customer asks us to create a post/article from a word document they attach along with a screenshot of where it should appear

Please add the attached document as a post in the Tenders category and have it display in the Tenders area in website footer section of home page.

Please see screenshot attached for location.

Sophie

A customer concerned that something has stopped working properly

Hi, I have had a customer ring to tell me they cannot place an order as checkout saying incorrect postcode.

She has checked numerous times. We had a large number of orders early yesterday and then since 2.40pm yesterday to now only 5.

There is something wrong.

John

A continuation request to change some design styles to an element on the site

Thanks very much guys

If you can remove the white border around the icons on both mobile and desktop that would be great.

And create a bit more space between them

Frank

Requesting a change to the default WooCommerce email that goes to the customer after an order has been placed

Can we change the subject line to : Your "Company Name" order has been processed.

In the body text

Hi ....... We have finished processing your order and it will be despatched soon.

Regards,
The Company Name Team.

Gareth

The website administrator of a multivendor marketplace asks for button design changes

I have found two buttons that are not visible because of font colour on the /my-account/ page.

Please can you change the font to white?

Millie

Request to change category image in WooCommerce

Hi Brendan,

Can you change the category picture for the Breathing category on the homepage ...... ...... to the one attached.

Patricia

A customer with issues where the WooCommerce products are not appearing as they should

We are having a few issues with updating products.

One item – Code 70621 had been moved to trash. I restored it to normal status and “featured” it by highlighting the star on the backend, but when I look at the frontend I cannot find it and it does not appear in the top sellers section (even though it is featured)

Also I removed the “featured “ status from 394645 and 84610, but they still appear in the top sellers section.

So whatever changes we are making at the backend are not being reflected on the front end.

Can you have a look please.

Kieran

A customer sees a warning when they log into WordPress dashboard

Evening

When logging into the site, under Site Health it says there are some critical issues.

Can you please have a look for me please and see if all is ok.

Thanks

Keith
WordPress Website Support Ireland

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Let's see if we can help you?

How can we help you?

Most of our site owner customers have come to us requesting a One-Off fix and stayed with us for Monthly Support after experiencing how we work.

When you have a WordPress issue that needs to be fixed, we will put our expertise to work to have you back up and running as quickly as possible.

NO FIX, NO FEE

If we cannot solve your One-Off fix problem, we will not charge you.

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Your Experience With Us

If you are looking for a personable & expert service, you don’t need to look any further. Don’t just take our word for it.

I have been working with Brendan for over 5 years on both the development of our site and the on-going maintenance and update of our site. I have found Brendan to be a complete professional who offers professional, prompt, efficient service at any time! Brendan is currently working on a new site for a business contact of mine in the US who needed a new site and was so impressed with the offer from Optimum that he moved from his US Developer to Brendan , Highly recommend
Anna Keely
CEO Bronwyn Conroy Beauty Group
Web Design Dublin

How is your website performing?

This is a comprehensive, personalized FREE report that details potential web errors and potential security problems with your website. 

The audit includes your site’s performance, backups, security settings, user experience and we’ll answer all of your WordPress questions

We’ll perform dozens of tests to pinpoint all the ways to improve your website, user experience, web design – plus we’ll give you specific fixes for every problem so you can start getting better results right away

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If you have a problem with your WordPress website, we would be delighted to help and if we cannot fix your isssue, we will not charge

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