(057) 917 2700

24/7 WordPress Support Services for Ireland & UK

From small tasks/issues to when it all goes wrong, we are in your corner

Monthly Support
One Off Fix

GET IN TOUCH

  • I would highly recommend Optimum Internet Solutions. An excellent service provided and delighted with the end result. Overall very straightforward to deal with and patient throughout the entire project, all important in my opinion. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

    thumb ANNE MARIE FEIGHERY
    February 2, 2021

  • We have worked with Optimum Internet Solutions for the past number of years -the quality of the work is excellent, the level of attention to detail, the responsiveness and level of customer service are all to be commended. I would have no hesitation recommending the company to anyone looking for an excellent website development service.

    thumb Jackie Gorman
    February 2, 2021

  • I have been working with Brendan for over 5 years on both the development of our site and the on-going maintenace and update of our site. I have found Brendan to be a complete professional who offers profession, prompt, effecient service at any time! Brendan is currently working on a new site for a business contact of mine in the US who needed a new site and was so impressed with the offer from Optimmum that he moved from his US Developer to Brendan , Highly recommend Anna Keely CEO Bronwyn Conroy Beauty Group

    thumb Bronwyn Conroy
    January 29, 2021

  • Brendan from Optimum has helped us get regular sales enquiries via our website and also manages our Facebook Ads. We are now making more sales on a regular basis and are delighted with the service.

    thumb William Quain
    August 9, 2021
no more wordpress headaches

Examples of issues we are asked to solve

A customer asks us to create a post/article from a word document they attach along with a screenshot of where it should appear

Please add the attached document as a post in the Tenders category and have it display in the Tenders area in website footer section of home page.

Please see screenshot attached for location.

Sophie

A customer concerned that something has stopped working properly

Hi, I have had a customer ring to tell me they cannot place an order as checkout saying incorrect postcode.

She has checked numerous times. We had a large number of orders early yesterday and then since 2.40pm yesterday to now only 5.

There is something wrong.

John

A continuation request to change some design styles to an element on the site

Thanks very much guys

If you can remove the white border around the icons on both mobile and desktop that would be great.

And create a bit more space between them

Frank

Requesting a change to the default WooCommerce email that goes to the customer after an order has been placed

Can we change the subject line to : Your "Company Name" order has been processed.

In the body text

Hi ....... We have finished processing your order and it will be despatched soon.

Regards,
The Company Name Team.

Gareth

The website administrator of a multivendor marketplace asks for button design changes

I have found two buttons that are not visible because of font colour on the /my-account/ page.

Please can you change the font to white?

Millie

Request to change category image in WooCommerce

Hi Brendan,

Can you change the category picture for the Breathing category on the homepage ...... ...... to the one attached.

Patricia

A customer with issues where the WooCommerce products are not appearing as they should

We are having a few issues with updating products.

One item – Code 70621 had been moved to trash. I restored it to normal status and “featured” it by highlighting the star on the backend, but when I look at the frontend I cannot find it and it does not appear in the top sellers section (even though it is featured)

Also I removed the “featured “ status from 394645 and 84610, but they still appear in the top sellers section.

So whatever changes we are making at the backend are not being reflected on the front end.

Can you have a look please.

Kieran

A customer sees a warning when they log into WordPress dashboard

Evening

When logging into the site, under Site Health it says there are some critical issues.

Can you please have a look for me please and see if all is ok.

Thanks

Keith
WordPress Website Support Ireland

Affordable, Reliable & Fast WordPress Support Services

WordPress Support Services

Your WordPress Tasks

Our team is available to carry out all the WordPress tasks that you do not have time for  to free up your time to grow your business

WordPress Support Team

We Support You

We not only provide support, maintenance and security peace of mind. We can also provide advice around your website ideas
WordPress Support Plans

Keep Your Website Live

Our uptime monitor will ensure that there will be a swift response to anytime your website may go down. It can happen but we will be ready to fix it
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Customer Experience

We want your customer to have the best possible experience. We will optimise your website to load faster and be optimised for whatever device your customer is on
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24/7 Support

Out team are ready to serve you very quickly via our dedicatted support desk email support. You will be surprised how quick we will respond, even in the middle of the night
Grow Your WordPress Business

Grow Your Business

Because we are in your corner, you will no longer have to worry about spending excess time on your website that you know you should be spending on your business.

Types of websites we help and support

some examples ...

  • eCommerce Websites built with WooCommerce
  • Not For Profit Websites
  • Learning Management Platforms (online courses with payment system etc)
  • Portfolio Websites
  • Corporate Websites
  • Blogs
  • Personal Websites
  • Membership Websites

Let's see if we can help you?

Contact Form Demo (#13)

How can we help you?

Most of our site owner customers have come to us requesting a One-Off fix and stayed with us for Monthly Support after experiencing how we work.

When you have a WordPress issue that needs to be fixed, we will put our expertise to work to have you back up and running as quickly as possible.

NO FIX, NO FEE

If we cannot solve your One-Off fix problem, we will not charge you.

What ways can we help you

Some of our services...

  • One-Off Fix for when something is broken or not working on your site
  • Monthly Maintenance to include support hours, security, software updates etc
  • WordPress Site Speed Optimisation
  • Malware or Malicious Content removal, when you site gets hacked
  • Custom Development if you need specific functionality
  • Website Re-Design or Upgrade

WordPress Help?

Contact Form Demo (#13)

Your Experience With Us

If you are looking for a personable & expert service, you don’t need to look any further. Don’t just take our word for it.

I have been working with Brendan for over 5 years on both the development of our site and the on-going maintenance and update of our site. I have found Brendan to be a complete professional who offers professional, prompt, efficient service at any time! Brendan is currently working on a new site for a business contact of mine in the US who needed a new site and was so impressed with the offer from Optimum that he moved from his US Developer to Brendan , Highly recommend
Anna Keely
CEO Bronwyn Conroy Beauty Group
Web Design Dublin

How is your website performing?

This is a comprehensive, personalized FREE report that details potential web errors and potential security problems with your website. 

The audit includes your site’s performance, backups, security settings, user experience and we’ll answer all of your WordPress questions

We’ll perform dozens of tests to pinpoint all the ways to improve your website, user experience, web design – plus we’ll give you specific fixes for every problem so you can start getting better results right away

One-Off Fix or Monthly maintenance?

Let us show how we can help

If you have a problem with your WordPress website, we would be delighted to help and if we cannot fix your isssue, we will not charge

Fix My WordPress Problem Remember, NO FIX, NO FEE

Professional WordPress Website Support & Maintenance

CALL US NOW!

Contact

  • Ferbane Business and Technology Park,
    Ballycumber Rd, Aghaboy,
    Ferbane, Co. Offaly
  • +353 57 917 2700

Wordpress Support

We provide WordPress & WooCommerce support for small websites in the form of one off fixes and monthly support plans.

Your Privacy

Your Privacy is important to us.

Privacy Policy

Cookie Policy

 

Privacy settings

Decide which cookies you want to allow. You can change these settings at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function. Learn more about the cookies we use.

With the slider, you can enable or disable different types of cookies:

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected

This website won't:

  • Remember your login details
  • Functionality: Remember social media settings
  • Functionality: Remember selected region and country
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track on the time spent on each page
  • Analytics: Increase the data quality of the statistics functions
  • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
  • Advertising: Gather personally identifiable information such as name and location

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected
  • Functionality: Remember social media settings
  • Functionality: Remember selected region and country

This website won't:

  • Remember your login details
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track on the time spent on each page
  • Analytics: Increase the data quality of the statistics functions
  • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
  • Advertising: Gather personally identifiable information such as name and location

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected
  • Functionality: Remember social media settingsl Functionality: Remember selected region and country
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track on the time spent on each page
  • Analytics: Increase the data quality of the statistics functions

This website won't:

  • Remember your login details
  • Advertising: Use information for tailored advertising with third parties
  • Advertising: Allow you to connect to social sites
  • Advertising: Identify device you are using
  • Advertising: Gather personally identifiable information such as name and location

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected
  • Functionality: Remember social media settingsl Functionality: Remember selected region and country
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track on the time spent on each page
  • Analytics: Increase the data quality of the statistics functions
  • Advertising: Use information for tailored advertising with third parties
  • Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using
  • Advertising: Gather personally identifiable information such as name and location

This website won't:

  • Remember your login details
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